Cookie Policy
Last updated: February 2026
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website owners. Similar technologies include local storage, session storage, and pixels — this policy covers all of these collectively as “cookies”.
2. How We Use Cookies
TraxDeck uses cookies on the following properties:
- traxdeck.com — the public marketing website
- portal.traxdeck.com — the customer portal for licence management and account settings
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core functionality such as authentication sessions and security. You cannot opt out of these cookies as the website cannot function properly without them.
| Cookie | Purpose | Duration |
|---|---|---|
| next-auth.session-token | Maintains your authenticated session in the customer portal | 30 days |
| next-auth.csrf-token | Prevents cross-site request forgery attacks | Session |
| next-auth.callback-url | Remembers where to redirect you after sign-in | Session |
3.2 Analytics Cookies
We use privacy-focused analytics to understand how visitors use our website. We do not use cookies that track you across other websites or build advertising profiles.
| Service | Purpose | Duration |
|---|---|---|
| Sentry | Error tracking and performance monitoring — no personal data collected | Session |
3.3 Preference Cookies
These cookies remember choices you have made to improve your experience, such as pricing toggle state (monthly vs. annual). They do not track you across other websites.
4. Third-Party Cookies
We do not currently use third-party advertising cookies, social media tracking pixels, or cross-site tracking technologies. If this changes, this policy will be updated and you will be notified.
Our payment processor (Paddle) may set cookies when you visit the checkout. These are subject to Paddle's Privacy Policy.
5. Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from signing in to the customer portal.
Most browsers allow you to refuse new cookies, delete existing cookies, and be warned before a cookie is placed. Refer to your browser's help documentation for instructions:
6. Your Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable data protection law, you have the right to request access to, correction of, or deletion of personal data associated with cookies we control. Please contact us at privacy@traxdeck.com to exercise these rights.
7. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on traxdeck.com. The “Last updated” date at the top of this page indicates when the policy was last revised.
8. Contact
Questions about this Cookie Policy? privacy@traxdeck.com